Who are ICM?

The directors are Paul Moran ACII and Bernard Thornton FCII, who both have over 30 years experience in the insurance business. We have a team of insurance trained staff, working under the close supervision of the directors.

Where necessary, we can call on specialists such as the legal profession or accident investigation experts. We have representation throughout the country.

For more information on our personal injury service please click here

Why does my brokerage need a claims management company?

Traditionally many brokers have handled uninsured loss recovery in house. If client service is paramount a ULR service of some kind has to be provided.

However this can be a costly and time-consuming exercise. The sheer drain on limited staff resources means that outsourcing of this service has to be considered by most brokers. If required, the cost can be charged out to clients, providing a legitimate income stream

Many independent companies now provide such a service to brokers. Some give a cost-effective service, but few have the knowledge and experience of insurance necessary to provide that added value to important clients.

ICM can provide a top-quality cost-effective service to commercial or personal lines brokers.

We also provide a unique personal injury facility, which is available whether or not a ULR service is in place. Again, this adds a new dimension to the service provided by brokers to their clients.